Artifact Details

Title

Ashton-Tate's documentation and support set a high standard

Catalog Number

102770674

Type

Text

Date

1985-09-30

Publisher

Ashton-Tate

Identifying Numbers

Other number doc-447366150afd4 Deprecated ITCHP Number

Extent

4 p.

Description

Press release affirming Ashton-Tate's intention to be the leader among the major software vendors in helping our users be more productive in their jobs. "The philosophy permeates our entire company, from software development to our documentation department." Creating top-flight documentation is only one facet of Ashton-Tate's comprehensive support strategy. With hundreds of thousands of people using its dBASE II, dBASE III, and Framework products, Ashton-Tate receives a large volume of technically oriented telephone inquiries each day. The company has assembled an expert technical support staff to answer these telephone inquiries. Their work is producing one of the fastest response records in the software industry. On average, users now receive answers to their questions within three minutes. Donated by Ed Esber. 4 scanned pages.

Category

Press release

Collection Title

Information Technology Corporate Histories Collection

Lot Number

X7847.2017