Artifact Details

Title

The Evolution of Electronic Computer Services

Catalog Number

500001030

Type

Text

Date

2016-06

Contributor

Patrick, Robert L., author

Publisher

Computer History Museum

Extent

6 p.

Format

PDF

Description

The established body of computer literature contains little about the use of computers for productive purposes. The manufacturers of machinery and makers of software had incentive to publish and advertise their product offerings. The computer press was populated by journalists eager to promote growth and advertising. The body of users had no such incentives, they were building things, running businesses, and understanding natural phenomena. Mostly they did not publish.

If one reads historical literature, it sounds like manufacturers invented the world and dumb customers bought it. No so. The users had work to do, in many cases they pushed the field forward and then manufacturers picked up the ball and ran with it.

The article that follows sketches new services developed by customers (those guys that paid the bills) and efficiencies pursued by users to get better service or more output from their (equipment) rental dollar.

Subject

Electronic computer services; User views; pursuit of service; demand-based computing developments; efficiency and economy in computer operation

Credit

Courtesy of Robert Patrick

Lot Number

R0365.2017