Educator, School and Teacher Programs
Location: Mountain View, CA
The Computer History Museum seeks an energetic and qualified professional to serve as its Educator, School and Teacher Programs. This position is responsible for teaching interactive workshops and gallery tours for K-12 school groups, scheduling and coordinating all youth group visits to the Museum, including school groups and community youth organizations, and gathering and reporting on Education department program statistics. The Educator will work closely with the Education team, other Museum staff, and group leaders to ensure a smooth visit experience. This position reports to the Manager of School and Teacher Programs within the Education department.
The Computer History Museum is a unique, world-class collecting, exhibiting, interpreting, and teaching institution, exploring the history of computing and its ongoing impact on society. The Educator, School and Teacher Programs serves in a public role, representing the Museum in interactions with diverse communities around the Bay Area, the US, and the world. CHM is a collaborative culture; as with all staff, the Educator, School and Teacher Programs acts to support teamwork, open communication, trust, and respect among peers. This is an excellent opportunity for an individual who can bring a passion for education and customer service to the challenge of expanding successful programs in a rapidly growing organization.
This is a full-time, exempt position. Schedule will be Monday through Friday, 40 hours per week, with occasional weekends and evenings as needed for special events.
Serve as main point of contact for all inquiries related to K-12 school and youth group visits before, during, and after their visits
- Respond promptly to general inquiries and reservation requests via phone, email, and online tour booking system; provide additional information and assistance as needed
- Schedule group visits, confirm reservations with group leaders, and collect payment from groups if applicable * Process all group reservations internally ensuring that all reservation information is appropriately recorded
- Communicate with teachers or group leaders in advance of Museum visits to answer questions and coordinate visit logistics; Provide resources and self-guided activities as necessary
- Follow up with teachers or group leaders after their visits as needed
- Collect evaluation data from group visits
- Teach all K-12 school workshops in conjunction with other Education staff
- Provide logistical coordination for all facets of K-12 school workshop program (room reservations, supplies, data collection, coordinating room setup, etc.)
- Conduct exhibition tours for K-12 school groups
- Assist with other school and teacher programs and events; participate in offsite education/outreach events
- Maintain list of education department contacts
- Maintain up-to-date tracking of numbers and statistics for education department programs; provide data when requested; create annual and quarterly reports
- Work closely with Education team to maintain awareness of outreach goals and relationships with schools and community organizations to ensure inquiries are shared and responded to appropriately
- Other duties as assigned
- Bachelor’s degree required; preferred area of study in education, history, STEM education, museum studies, child development, or related fields
- Experience working in classroom and/or informal learning environments; knowledge of educational theory and practice in formal and/or informal learning environments
- Creative, enthusiastic educator; passionate about serving the needs of diverse learners and working with students of all ages
- Knowledge of and ability to communicate with educators about California K-12 curriculum and standards
- Organized and detail-oriented with proven time management skills; ability to prioritize tasks and meet deadlines without sacrificing attention to detail
- Outstanding written and oral communication skills; commitment to providing excellent customer service in person, on the phone, and in writing
- Excellent interpersonal skills; ability to work well with people from a wide range of backgrounds and cultures
- Solid technology skills, including proficiency with MS Office Suite, strong word processing and spreadsheet skills; experience with database software a plus
- Flexible; able to adjust and adapt as projects change and develop
- Proven ability to work both independently and collaboratively with a wide variety of organizational colleagues, peers, vendors, volunteers, interns, and others
- Spanish language a plus
- Current, valid driver’s license and access to a reliable vehicle
How to Apply
Please send your cover letter, resume, and a list of 3 professional references to email@example.com. Also, make sure the position title is on the subject line.