Dr. Gavin Michael


  Dr. Gavin Michael is Head of Digital for Consumer & Community Banking, a newly created role at Chase. HE will manage Mobile and Electronic Payments and the Corporate Internet Group (CIG), including chase.com. Working closely with business leaders across the company, Gavin will drive and execute the Chase mobile and digital channel.

He reports to Gordon Smith, CEO of Consumer & Community Banking, and Guy Chiarello, JP Morgan Chase Chief Information Officer. Gavin is also a member of the Consumer & Community Banking Leadership Team and the CIO leadership team.

Prior to joining Chase, Gavin ran large, complex, global functions and business across financial services and consulting. Most recently, he was the Chief Technology Innovation Officer at Accenture where he drove the innovation agenda, technology strategy, and research & development. He also ran the Accenture Technology Labs, where he spearheaded the innovation agenda for the company. In addition, he led the Accenture Global CIO Council, a group of 200 of Accenture’s top clients, and technology thought leadership program.

Prior to joining Accenture in 2010, Gavin worked in various senior technology roles at Lloyds Bank, including Chief Information Officer. In this role, he drove branch technology innovations at the center of their customer experience strategy. He previously held senior roles at National Australia Bank, IBM, 724 Solutions, Lucent Technology and Fujitsu Australia Software Technologies.

Gavin received his PhD in Computer Science from Australian National University and his undergraduate degree from the University of Western Australia. He will be based in New York.