Education Specialist, Family & Community Programs


Duration: Regular Fulltime Employee

Location: Mountain View, CA

Department: Education


The Computer History Museum seeks an energetic and qualified professional to serve as its Education Specialist for Family & Community Programs. The Education Specialist reports to the Manager of Family & Community Programs; s/he also interacts frequently with colleagues throughout the Museum. CHM is a collaborative culture; as with all staff, the Education Specialist acts to support teamwork, open communication, trust, and respect among peers.

The Computer History Museum is a unique, world-class collecting, exhibiting, interpreting, and teaching institution, exploring the history of computing and its ongoing impact on society. The Education Specialist, Family & Community Programs serves in a public role, representing the Museum and its mission for diverse visitors from around the Bay Area, the US, and the world. This is an excellent opportunity for a developing museum professional, as it will provide exposure to museum and education professionals and practices involved in the growth of a rapidly expanding institution.

This is a full-time, exempt position. Schedule will be Tuesday through Saturday, with occasional Sundays and evenings as needed for special events.


  • Lead all aspects of Teen Volunteer Internship and Teen Engagement Council programs; recruit, interview and select students for each program, organize logistics for training and program dates, develop and lead all aspects of training, program days, ongoing assessment and evaluation, prepare reports reflecting qualitative and quantitative data as required
  • Lead Family Tour program, including developing appropriate and engaging tour outline for families with young children, lead tours as needed, train high school students and others to deliver meaningful tour experiences for families and students of all ages
  • Lead Family & Community programs, including weekend workshops and summer programs; supervise, train, and schedule part-time Instructors, act as staff contact for program participants and Museum colleagues, perform outreach to promote workshops to target demographics, prepare and develop workshop equipment and supplies, collect data and prepare reports as required
  • Work with Manager of Family & Community Programs to develop, launch and evaluate self-guided resources
  • Assist with Family & Community program design and planning, including development and production of educational activities, teaching resources, and marketing materials
  • Assist with planning and operational management of educational programs and events offsite
  • Assist with planning and logistics for large-scale Family & Community events; coordinate program details on day of events; act as staff contact for program participants
  • Lead tours and workshops as required
  • Participate in marketing and outreach efforts
  • Purchase, coordinate, and maintain materials and supplies for Family & Community programs
  • Other duties as assigned


  • Minimum 2-3 years’ experience in informal learning environments and/or classrooms; knowledge of and sensitivity to the needs of diverse learners
  • Bachelor’s degree; preferred area of study in education, history, STEAM education, museum studies, or related fields
  • Working knowledge of educational theory and practice, theories of museum education and informal learning, and trends in interactive learning technologies, especially as these relate to high school-aged youth, families and intergenerational groups, and/or young children
  • Curiosity and excitement about current and future trends in high tech, including interactive learning technologies
  • Experience coordinating contract employees and/or volunteers
  • Strong event planning and management skills
  • Creative and enthusiastic self-starter with excellent follow-through on projects and assignments
  • Organized, reliable, punctual, and independent; ability to prioritize tasks and manage time effectively to manage multiple projects and meet deadlines
  • Excellent interpersonal skills; ability to work well with people of all ages, from a wide range of backgrounds and cultures
  • Outstanding written and oral communication skills
  • Ability to learn new topics and technologies quickly
  • Flexible; able to adjust and adapt as projects change and develop
  • Spanish language a plus
  • Current, valid driver’s license and access to a reliable vehicle

How to Apply

Please send your cover letter, resume, and a list of 3 professional references to Also, please put the position title on the subject line. We will be accepting resumes/applications until February 15, 2019.