Vice President and CIO

Details

Duration: Regular Full-time Exempt

Location: Mountain View, CA

Department: Information Technology

Summary

The Computer History Museum (CHM) is the leading institution chronicling the history and impact of computing technology on the world. Over the past two decades, we have built the world’s foremost collection that tells the story of the computing revolution, from the people to the companies to the inventions that changed the world. We have developed cutting-edge exhibits and programming in a building that sits at the crossroads of technology and creativity—two miles from the birthplace of the integrated circuit. And we have established a community, supported by both history’s pioneers and today’s innovators.

As we move forward as an institution, we are building out a strategic set of initiatives where we reimagine CHM to engage millions of people around the world to leverage technology for positive social impact.  To do this we are looking for a strategic thinker who is able to be both hands on and collaborative, leading to efforts that affect change. 

The VP Technology / CIO will lead, develop, refine, communicate, and implement a technical vision that takes CHM to its next level of maturity as it implements its 3.0 strategy. This individual must be results-oriented and able to demonstrate outstanding leadership capabilities. They must be articulate in demystifying technology to non-technical clients; thereby, garnering trust and respect.  Ability to set training plans and initiatives across the Museum is essential and a hands-on approach from ideation through execution will be critical.

As a direct report to the CEO and part of the Executive Staff, this position will manage a department of IT professionals, including an IT Manager, System Network Engineers, Web Developer, and Technology Support. A key metric of this role is to bring into play data analysis, performance insights, business intelligence and on line marketing capabilities – all of which are critical to our success.

Responsibilities

Develop and execute a technology vision and strategic IT plan and roadmap that supports and aligns with CHM’s long-term goals and objectives.

Technological Infrastructure Management:

  • Oversees and responsible for the management, delivery, and upgrading of reliable, efficient and effective technological infrastructure, systems, services, solutions, data and reports to support organizational needs while managing risk and protecting CHM’s assets. 
  • Builds and manages effective vendor and service provider relationships to ensure project timelines and budgets are met, implementations are successful, and business issues are addressed and resolved while representing CHM with integrity and professionalism. 
  • Collaborates with and analyzes the current and ongoing business requirements for all departments and determine their technological needs and best fit for the CHM infrastructure
  • Oversees and responsible for the creation, management and upgrading of technology policies, processes, and standards, including those related to service, security, and disaster recovery to ensure efficient and consistent operations, safeguard of systems and data, and monitor compliance. 
  • Establishes and maintains a comprehensive information security program to ensure the integrity, confidentiality and availability of customer data.

Metrics/Measurements:

  • Partners with senior leaders across organization to understand business goals, consult on data strategies, and produce repeatable, data-driven outcomes.
  • Develops and manages standardized reporting and scorecards for key business areas to allow for effective performance monitoring.
  • Establishes BI policies, standards, and practices to ensure consistent data quality and accessibility.
  • Oversees the management of daily IT operations, service delivery, and up-times in accordance with business related and industry standard KPIs and metrics with an eye towards budget attainment.
  • Establishes standard processes for evaluation, approval, and prioritization of systems projects, including but not limited to ROI analysis, TCO, and business/organizational impact assessments.
  • Directs the selection of technology solutions including the consideration of project scope, cost/benefit analysis, resources and implementation timeline.
  • Creates an annual business plan with proposed budget in support of organizational strategic objectives, establishing technology priorities and opportunities with the greatest ROI. 

Leadership:

  • Provides thought leadership and collaborate with the Senior Team and other internal partners to develop short-term and long-term plans that align technology initiatives with business operations.
  • Advises leadership on emerging technologies, digital trends, industry developments and regulatory issues relevant to operations and goals.  
  • Provides recommendations and innovative solutions to contribute to profitability, address business needs, and ensure compliance.
  • Directs the selection of technology solutions including the consideration of project scope, cost/benefit analysis, resources and implementation timeline.
  • Demonstrates leadership in executing a short/long-term strategic vision with the ability to explore and recommend technology investment with a focus on the business’s ROI.

Qualifications

Qualifications:

  • Bachelor’s Degree in information technology, computer science, computer engineering or related field. (Master or Ph.D Degree preferred).
  • 10+ years of experience leading technology initiatives with a minimum of 3 years of experience in managing a high performing team.
  • Broad and extensive proficiency of technology architectures, strategies, methodologies, processes and tools.
  • Direct experience in selecting, implementing and maintaining systems that provide for a customer first set of initiatives.
  • Experience working and thinking creatively in a fast-paced environment with changing priorities and demanding deadlines – that requires critical thinking, strategic overviews and collaboration at all levels.
  • Solid experience developing strategic program plans, roadmaps, and estimations, including forecasting capital investments and projects.
  • Excellent written and verbal communication and interpersonal skills with ability to motivate the team to deliver multiple projects simultaneously and meet deadlines.
  • Disciplined process orientation, attention to details, troubleshooting skills, and root cause analysis expertise with proficiency dealing with Organization Change Management

How to Apply

Please send your cover letter and resume to: IT_jobs_a@computerhistory.org. Be sure to include the position title on the subject line. For more information on the Computer History Museum, visit www.computerhistory.org.