Computer History Museum

National Association of Computer Consultant Businesses (NACCB) workshop : customer relations

Representatives from a number of the broker-type professional services companies discussed how they were able to sell their services into various markets. There were significant differences in the approaches taken, but in almost all cases they used salesreps, primarily on a commission basis to establish the contacts and follow up frequently to identify opportunities. Matching the skills required to the Independent Contractors that they had recruited was an advantage to some of these companies. They discussed their pricing and IC payment models and some of the problems that they ran into with a few customers.

Item Details

Date
2007-03-29 (Made)
Type
Document
Catalogue number
102658271
Organization
Computer History Museum
People
John W. Chamberlain (Participant)
Peggy Smith (Participant)
James Ross (Participant)
Bjorn Einar Nordemo (Participant)
Phyliss Murphy (Participant)
Steve Kenda (Participant)
Fred Shulman (Participant)
Grace Gentry (Editor)
Hicks, David (Participant)
Burt Grad (Moderator)
Category
Transcript
Credit line
Software Industry Special Industry Group
Extent
50 p.
Place of publication
USA/CA/Mountain View
Language
English
Acquisition number
X3997.2007
Subject
Y2K, NACCB, Section 1706, Independent Contractor
Archive collection
Oral history collection
Archive hierarchy
CHM Oral History Collection