National Association of Computer Consultant Businesses (NACCB) workshop : customer relations
Representatives from a number of the broker-type professional services companies discussed how they were able to sell their services into various markets. There were significant differences in the approaches taken, but in almost all cases they used salesreps, primarily on a commission basis to establish the contacts and follow up frequently to identify opportunities. Matching the skills required to the Independent Contractors that they had recruited was an advantage to some of these companies. They discussed their pricing and IC payment models and some of the problems that they ran into with a few customers.
Item Details
- Date
- 2007-03-29 (Made)
- Type
- Document
- Catalogue number
- 102658271
- Organization
- Computer History Museum
- People
- John W. Chamberlain (Participant)
Peggy Smith (Participant)
James Ross (Participant)
Bjorn Einar Nordemo (Participant)
Phyliss Murphy (Participant)
Steve Kenda (Participant)
Fred Shulman (Participant)
Grace Gentry (Editor)
Hicks, David (Participant)
Burt Grad (Moderator) - Category
- Transcript
- Credit line
- Software Industry Special Industry Group
- Extent
- 50 p.
- Place of publication
- USA/CA/Mountain View
- Language
- English
- Acquisition number
- X3997.2007
- Subject
- Y2K, NACCB, Section 1706, Independent Contractor
- Archive collection
- Oral history collection
- Archive hierarchy
- CHM Oral History Collection