Title
Churchill Club | Lighting roung : engineering great products and customer experienceCatalog Number
102792484Type
Moving imageDescription
Dr. Jim Walsh of GlobalLogic closes out the night with a lightning round by asking the panel, who they look to for inspiration and the companies they find are doing the most interesting work. Catherine Courage of Citrix, Steve Johnson of LinkedIn, Frederick Pferdt of Google, Larry Tesler of MINE, Inc., and Charles Warren of salesforce.com give their responses.There is a growing design and engineering mindset that begins with customer experience--and how it can be used strategically to design greater products, services and customer interactions. Companies are looking at making products beginning with the customer in mind. What are the benefits and challenges they see in this approach? What are the lessons learned, and the most promising opportunities for innovation?
Date
2014-04-16Participants
| Courage, Catherine, Speaker |
| Johnson, Steve, Speaker |
| Pferdt, Frederick, Speaker |
| Tesler, Larry, Speaker |
| Walsh, Jim, Moderator |
| Warren, Charles, Speaker |